qantas group risk management policy

All of this gives us confidence as we invest for growth and future success. As a matter of fact, only particular people are gifted with a talent for writing. Safety, Health, Environment and Security Committee: Antony Tyler (Chair), Alan Joyce, Belinda Hutchinson and Michael L'Estrange. Strengthening our Code of Conduct and Ethics and Business Practices Document to communicate our human rights commitments and responsibilities, including explicitly prohibiting child labour and forced, bonded or compulsory labour or any other form of modern slavery in our operations and supply chains. We recognise our responsibility to respect human rights by taking steps to avoid negative impacts on people and the planet from our activities, and by making positive impacts where we can. They are: Our success as a business and our approach to corporate citizenship starts with the custodians of our brand - our people. In the process, we aim to have a positive impact on the broader community and minimise our impact on the environment. David will remain as CEO of Qantas Domestic until his departure. Compliance measures are used as a tool to address identified risks. He is also president of the Australian and International Pilots Association, a voluntary position he holds alongside his job at Qantas. Talk to people in safety-critical roles in aviation, and it's often not long before conversation turns to the 'Swiss cheese model'. We regularly review our risk triggers and due diligence processes to ensure they are reflective of changes in the global environment and are effectively designed to enable us to identify, prevent, mitigate and account for how we address modern slavery risk in our supply chain. Opens in a new window Insiders have told us how this strategy has backfired spectacularly. Secure Your Legacy. His work experience covers both full service and low cost carriers. Risk management is an integral part of all organisational process. Prior to March 2010, Mr Evans roles with Qantas covered many areas including a number of senior financial roles within the Group, commercial and business analytics and the implementation of major business change initiatives; scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day; as well as readiness activities for the arrival of the Airbus A380. On industrial relations, Qantas is notoriously hard-line. The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. Qantas Airways Limited ABN 16 009 661 901. Prior to that, Vanessa was Senior Vice President for Qantas across the Americas and New Zealand; Executive Manager of Commercial Planning, where she was accountable for network planning and revenue management; and Executive Manager for Product and Service where she oversaw transformation in catering, airports and network aimed at driving better commercial and customer outcomes. Opens in a new window The Qantas Group is committed to ensuring the protection of all Disclosing Persons, information regarding the investigation process and the protections available to Disclosing Persons is available in the Policy. "What we have had to do over the years to be efficient to be able to compete in a very competitive in market," Mr Joyce told ABC's Four Corners, in answer to our questions at the Qantas group financial results briefing. ", When asked if it wasfair, MrJoyce replied: "It's a necessity for us to keep our business going.". So when we think about sustainability today, we define it in simple terms. If there is a medical emergency, I'm required to run towards it and render all help required," Matthew Allsop said. Key to this is responsible, ethical and sustainable business practices. Using this risk-based approach, we may also deliver training to contractors, agents or persons who may act on our behalf. OurWhistleblower Programis a key aspect of our approach to managing human rights, providing a confidential and accessible channel for individuals to raise matters of legitimate concern with us, so they can be addressed. A $200 million investment in operational resilience delivered a significant improvement in operational performance for customers. As a result, we have emerged from the pandemic a stronger and more resilient company. We recognise that corruption has a negative social, economic, political and anti-competitive impact wherever it occurs. The global financial crisis will affect the international business operations of Qantas Airline. Comply with Group Management Systems and Policy. Prior to joining Qantas, Tino was the CFO of National Express Group Australia (the Australian operations of National Express Group plc), a public transport provider. Lesley Grant was appointed as Group Executive, People, Culture and Corporate Affairs from 1 November 2017 and previously held the positions of Chief Executive Officer, Qantas Loyalty from 2012 to 2017 and Group Executive Customer and Marketing. click here. TheQantas Group Business Practices Document (PDF)provides an overview of our beliefs, values and business practices and highlights the standards to be upheld by all employees. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. Group Finance Policy; 7. We continually review the criteria we use to identify and assess supplier risk to ensure our methodology is reflective of the shifting global environment. Learn more aboutInclusion and Diversity. Flights are being cancelled because crew are running out of hours to operate these flights in the time it would take to fix the issues.". Some staff we spoke to worried that what they view as the nickel-and-diming of staff is approaching a point where it could affect safety. "For pilots, job security is everything," he said. security and internal audit risk across the Qantas Group. The entry of the new players in the industry will increase the competition and this negatively affect the Qantas Airline profit. Salient human rights issues are those that are likely to have the most severe negative impact on people, through a companys activities or business relationships. If we identify material risks, we will work with suppliers to remove the risks where possible, and otherwise to substantially mitigate them. A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. Qantas makes no apologies. The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. making it easier for people to formally report workplace bullying and harassment; improving the inclusiveness of organisational culture; and. Among other roles in business and the community, Mr Joyce is a Director of the Business Council of Australia and member of the Male Champions of Change. Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. 1 0 obj In FY22, the Group operated more than 220 repatriation flights for the Australian Government, bringing people home from around the world. "So, for that critical safety sensitive role, basically people are now being paid the same as if they worked in a fast-food outlet or worked at a supermarket. Qantas is committed to respecting all internationally recognised human rights, as well as complying with national and certain international laws, we voluntarily commit to uphold the standards of theUN Guiding Principles on Business and Human Rights (UNGPs)Opens external site in a new window. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. _W+ Unless they accepted Qantas's terms, it warned: "We will be left with no viable alternative but to have [the] flying performed by a new employment entity that can provide the cost base we need.". Joining Qantas in 1994 she has held a variety of senior commercial, customer and finance roles across the Group, both onshore and overseas. "I think it's fair to say Qantas is a militant employer," professor of labour law at the University of Sydney, Shae McCrystal, told ABC's Four Corners. Especially the staff that we deal with on a day-to-day basis around aeroplanes, ground staff, check-in staff. Under the Qantas Group COVID-19 Vaccination Policyall Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence. Opens in new window, To find out more about how Jetstar is making a difference, As governments are key decision makers of issues that directly impact our business, we invest in building effective and collaborative relationships in order to achieve optimal business outcomes for the Group. m@oo!X7dKr\L:==U>KzurVUI:'7OSr/*X\o+]Ll(f~["[ g[nf8fe;C{:dw%,[$=.`_ vCU=oVVy6a+DrvkyN~/ p,F m+] Bc9 Andrew David has extensive airline experience. We have seen airlines like Virgin like Rex come into the market and start up from scratch and the national carrier to survive has to have adapted to it. Jetstar's community initiatives include Star Kids, which raises funds for World Vision, and Flying Start, which offers grants for charitable initiatives. HWMq\~U. Can the dogs of Chernobyl teach us new tricks when it comes to our own survival? It is designed to identify, assess, monitor and manage risk. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. The announcement can be viewed hereOpens in new window. It does not dispute union estimates that numbers are down by up to 35 per cent on the levels it had before the onset of COVID-19. He was also a key architect in the Qantas Emirates alliance that launched in 2013. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. From 1 October 2019, Vanessa Hudson will formally commence the role of Qantas Group Chief Financial Officer, following the appointment of current Chief Financial Officer, Tino La Spina to Chief Executive Officer of Qantas International. In line with this, the Qantas Group committed in 2017 to align our climate change-related disclosures to the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). Contract Engagement, Review and Execution Policy; 4. The Qantas Group entered the crisis in better shape than most airlines. If there is a fire, I'm required to run towards it. Board Charter View PDF Audit Committee Charter View PDF Compliance, Safety & Responsible Gaming Committee Charter View PDF Risk Management Committee Charter View PDF Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. Since 2014 Stephanie has served as a Board Director and Vice Chair for the Association for Data-driven Marketing and Advertising (ADMA). "As a result, we have a very high turnover rate that makes the already-bad situation even worse. Likewise, bullying or any form of occupational violence in the workplace is not tolerated. To find out more about our hedging policy and treasury risk management, see our Read more hereOpens in new window Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. For example, the Qantas Airline may end reducing its business international operations. What went in the back should have gone in the front. Oversight is maintained through the assurance activity of Qantas Group Audit & Risk, and ultimately the Audit Committee. The aviation industry frequently deals with uncertainty, whether it's in the price we pay for fuel, business and consumer confidence and demand levels, weather patterns, geopolitical events and as seen recently, pandemics. Gattinoni Business Travel expands footprint following acquisition. Risks do not exist in isolation from other . The system is recognised globally by the industry as an example of best practice and forms the foundation of our risk management approach. Since operationalising our Supply Chain Assurance program weve continued to assess how we interpret and respond to risk. We aim to build a diverse, inclusive and resilient culture to maximise engagement and performance, and remain an employer of choice in Australia. I couldn't have scripted a better career.". This process is designed to identify, assess, monitor and manage all business risks, including strategic, operational, financial, and compliance risk. The role of CEO of Qantas Domestic and [] Read more Opens in new window. click here. March 17, 2020 . Qantas maintains a strong governance structure over its risk management activities. Secondly, the increasing the cost of maintain the company employees may increase because of the trade unions and employment agencies that calls for the protection of the workers rights(The Conversation , 2015). You'll have: A minimum of 5 years of experience within the Aviation industry. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. Vanessas previous role as Chief Customer Officer of Qantas commenced in February 2018, with responsibilities spanning all aspects of the customer experience and strategy including digital, customer products including lounges and inflight as well as food and beverage. Our sophisticated risk assessment utilises known bribery and corruption risk indicators and incorporates the Groups established risk assessment procedures to identify potential risk and, where required, to introduce adequate controls to mitigate that risk. "And, when you equated their hourly rates and conditions, one legacy crew, for example, would get you two Kiwis, three British or two Qantas Cabin Crew Australians," he said. This policy outlines the expectations that the Council and University Executive have with respect to risk management, and to ensure management can demonstrate that risks in all parts of the University are being identified and managed in a way that is appropriate for the business environment and objectives. $75,000-$85,000 USD. "It was a metaphorical gun to the head," Tony Lucas said. Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. Risk management is based on the best available information.