Menu. We should all boycott that country. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. This person was useless and was very dishonest in her statements to us. That really shakes them up. This scammers has to stop. We needed a cab to our hotel from the airport. How to Get Rid of Hacienda Del Mar Timeshare? In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. Hopefully USA will read all of these issues; FBI please help . Walking Away From Timeshare Maintenance Fees This will Happen. If there is an Action Lawsuit going on some one please contact me thank you. Share your photos and videos with others to prove the truth of your words. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. This never happened, so we wrote several additional emails to this firm. In addition to these serious issues, other problems noted, included: Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. They had already charged my credit card for the deposit. However, you may still be able to get out of your contract by exercising your rights as a consumer. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. The last thing you want is to hand over your hard-earned money to a scammer. FBI are investigating on that matter for international crime. This may also include calls and text messages to my wireless telephone numbers. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . Customer service contacts and company information. The company takes great pride in taking care of all your needs before, during, and after your stay. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. Or you can fill out or form on the right side of the page. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. I refused to proceed and insisted travel package detail. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. I became suspicious these series of complaints of others. Jan 06, 2019 4:36 pm EST. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. How to Get Rid of a Timeshare in Florida? We are Americas #1 Timeshare Exit Resource. All information on this website should be used as educational material. No such website! - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. This website uses cookies to improve your experience while you navigate through the website. I'll never agree to waste a full day of my vacation with these scammers again. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. Write a review Sign in. This review was chosen algorithmically as the most valued customer feedback. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. Is there any legal action being taken against the Sunset Group? I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. There are no reviews yet. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. Never spoke to them before. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. What should we do? We hope this article has been helpful. I almost got scammed myself. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. This was in March and up until this day they still haven't paid our membership to Ice Gallery. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. I have collected evidence to support the claims of thousands of people deceived from this company. This was again was a bad mistake. The second most common complaint is that Sunset Group uses high-pressure sales tactics. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. I hate those people with a passion. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. Can You Get Rid of an Escondido Towers Timeshare? they will admit that trading your private residency with someone else costs $189 each time. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. Something is really off. These specialized businesses are designed to help get you out of your contract, usually for a fee. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. Lie #3. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. There are other, more reputable companies out there that can help you cancel your timeshare contract. Same thing happened to us. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: This scammers has to stop. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. It was very overwhelming and confusing. If the plaintiff loses the case, no one is compensated. We also suggest never working with an organization without first having everything recorded in an official agreement. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. They refuse. The Judge overseeing this case is EDWARD NICHOLAS. Sunset World Resorts & Vacation Experiences - Scam and fraud! has a reference to a class action law suit filed in 2017 We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Menu. In some cases, your timeshare developer may offer an official exit program. They said this was a standard business practice in Mexico. It all started the moment we stepped off of the airplane in Cancun, Mexico. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ When I pressured them about a guarantee regarding the quality of the room and services they completely balked. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. I was specifically told I was not buying a timeshare. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. How To Cancel a Vacation Village Timeshare? I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did.