Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. The platform enables you to find a luxurious wedding style at a fraction of the cost. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. And if you sell more, then the fee increases to 19.8%. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. Im likewhat? It was the worst experience of customer service they've had. Can You Pay Off a credit card with another Credit card? I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me. Don't put your stuff on this site. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. She followed through with that. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Dont use this company. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Great Customer ServiceThank Andrew for providing me excellent C. S. They were well-packaged and beautiful. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. When I found it in a smaller more fitting size and black, I've kept my eye on it. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. We're so sorry to hear that you've had a negative experience on our platform so far! To do so will have you waiting up to a month for Tradesy to release your funds. Dont dream of branded item if you are cheap. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. Tradesy, just like Poshmark, offers free unlimited listing. After successfully creating an account, you can begin buying and selling on Tradesy. You can see more about making an offer and settings here, and how to handle a counter offer here. then saysit will take a while for the smell to go away For sales over $50, Tradesy deducts commission of 19.8%. When you become successful, they will make upp a reason to suspend your account. Clearly the buyer wore the dress out to an event and returned it seven days later. Here's what happens next, Welcome Tradesy Buyers! Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. All submitted reports are confidential and will never be shared with the listing owner. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. The high costs and slow pay earned Tradesy a substandard Husl$score. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? We want to do anything we can to make each experience worthy of your best possible rating! -Tradesy will return all items under $150 back to the seller if buyer requests return. Keep in mind that: For more info on listing guidelines see here. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Awesome deals for authentic designer merchandise & accessories. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. I think it your database could be updated. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. This is to enable you to attract customers. An easy-to-use and user-friendly mobile app and online platform. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. Tradesy has standard fees that occur each item an item is sold. tradesy return policy for sellers. Post author: Post published: 22/06/2022 Post category: wireshark filter list of ip addresses Post comments: difference between mikasa v200w and v300w difference between mikasa v200w and v300w Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. Tradesy provides an accessible 24/7 customer support team. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. when not using bag to take the lining out. The last suggestion that was made to me was: The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. This company will hold your money so you can buy something else.OMG!! HERE is the main reason why I will never use Tradesy again (and you shouldnt either). The site is most especially patronized by women looking to shop for designer wears. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. Thanks! I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Thanks. And so, it becomes difficult to point out which platform is best for selling clothes. Tradesy almost ripped me off of my $1,600. From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. Tradesy is also looking after its sellers. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. Tradesy will now return most items to sellers (they would previously resell themselves). I stumbled across Tradesy and bought two YSL bags. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. All while saving up to 90% off retail. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. 2023 Trustpilot, Inc. All rights reserved. You would figure a company that charges 19% commission would encourage more selling. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Super easy to navigate the site and search for specific items. I was anxiously hoping that I made the right decision to purchase this item. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. I'm very happy I did it! You can also go with the option of transferring them to your debit card, PayPal, or bank account. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . This chat rep advised me to reached out to the returns department at returns@tradesy.com. Stumbled across Tradesy on Safari. Anyone can write a Trustpilot review. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. Every thing I have bought from this site is FAKE! However, if you are a professional seller, buyers will have 14 days to return your items. If the item is found to be a replica you will be refunded in full. Like most e-commerce sites, Tradesy has a shipping fee. I like to browse extensively before making a purchase. not a big savings but something. #HonestCompany;-) *****, Because I love designer items and the price is right. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. Talk about what services you provide. I have called and emailed several times regarding an item that came to me broken and fake! I think it your database could be updated. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. I ordered a size 18 in gray, received a small in taupe. Excellent site! I received my order even earlier than expected. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. It shouldn't take more than a week for the seller to ship out the item. Bought a Chanel bag that doesn't look like anything they showed. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. That is, if the purchased item does not meet the criteria, buyers can receive store credit. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. Cookie Notice and now im not sure what to do or how to return that fake purse. Rating********;-)), Looking for Tote Travel overnight bag.;;-)). And is clean and gently used. and our This is a very functional and stylish purse that I enjoy having! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They not gonna pay you for your damaged returns. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. . How long does it usually take after sellers ship the product? In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. The website / Sellers are honest, merchandise Authenic. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. Please dont sell high end items in Tradesy most likely get back a fake or used item. Up to 44 Million women have bought secondhand items in 2017. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. Looking for a nice leather purse. Smaller size different color! The buyer has your merchandise and Tradesy has your funds. My merchandise was treated as if its their own. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.Additionally, You can request a return for any reason within 4 days of delivery. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: Whether it is a side-hustle or a full-time venture, reselling on Tradesy or other marketplaces provides you an opportunity to earn extra cash. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Tradesy ranks 1st among Used Clothing sites. I received the Louie Vuitton that I wanted and I love it so much! To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. How many days has it been since you purchased the handbag? tradesy return policy for sellers. Exactly as described and definitely authentic. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. See more here. We have a zero-tolerance policy when it comes to replicas. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. I'm so pleased with it and it's exactly as described! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. See more here. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. For items priced at less than $150, the payment processing fee . This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. Completing the purchase was relatively simple, quick and frustration free. Learn more here. If I were you, I'd contact Tradesy immediately. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. SoNOIm NOT GOING TO SELL A MOLDY BAG on your FRAUDULANT SITE! 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Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. We recently received your feedback and wanted to follow up with you. I return the bag to Tradesy for authentication and received a refund. Bunch of Bullies! The authentication card was also missing and there was no dust bag as listed. This ensures that our customers almost never receive inauthentic items. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. The typical military family moves every two or three years. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Don't Do It! As a seller, our ultimate goal is to increase our sales in the fastest way possible. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. We also ensure all reviews are published without moderation. I Love shopping on Tradesy. I just had a worst experience with customer service also. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Packaged with style as though Coco herself sent me this bag. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. The person who started the class usit actin has proof of same. There was no sign that the item was on final sale. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. Especially, if they are claiming damage then I MUST know. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. But all the reviews said it was legit and I could not find the item anywhere else. Took a chance. Sign up today and take advantage of its excellent features with its 14-day free trial! What is the fee schedule for seller's selling on tradesy? The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. To User Friendly easier navigating your website.. Wish the sellers would provide more details of items for sale as some listings are bare minimum. You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. They have stolen money that is mine. They refused to refund me back the money. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. I received a YSL bag that was counterfeit and item was sold new with tags. It came beautifully packaged. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. use a hair dryer You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. I'm hoping that the bag I've purchased is from a none smoking home. The Nice BB is beautiful. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. I have returned the so called Chanel items and etc. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! How fraudulent!! For items priced at less than $150, the payment processing fee will be just $5. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. The website is user friendly to navigate. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. They advertise a strict selling policy of authentic and accurate descriptions for listing. It should be displayed hung or on a mannequin. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. It offers free shipping for all products except wedding gifts. New Menswear. The Tradesy sales are yet another impressive feature you can utilize in the company. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. Tradesy is still a sham of a company!Im currently awaiting response from my attorney general!This is the second time I had to contact the attorney general of N.Y.S.! Everything worked out perfectly! To clarify, our team has actually been working remotely as we no longer have a headquarters. tradesy return policy for sellers. As a Tradesy seller, you know the frustration of following the site's guidelines while trying to attract more potential customers. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. We only have so many days to confirm that we will have the item will ship in a timely manner. Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. It offers free unlimited listing. The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. Last experience was not so good and never received. It enables you to post as many items as you want for free. Submit Your Return Request Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. So basically you on your own if someone makes a return . It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. How Tradesy Return Policy Works: Tradesy return policy made simple, fair, and easy for both buyers and sellers. Yep. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Got a good deal on something I had been looking for. Never again will I sell anything on this site. Friendly, professional and exceptional range of unique items at relatively reasonable prices. The seller was Brandville so beware! has things improved for sellers? If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. My husband and I were looking for my first Chanel bagfound it! Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! All orders on Vestiaire will use their prepaid label shipping option. ive spent over 1300$ in 6 months. Thank you! i'd like to see if others have had problems this particular seller. Is the commission rate different on Vestiaire Collective? New Arrivals. never again. I get an email from Tradesy saying they are requesting the buyer to send the item to them for inspection before sending back to me. I sold a purse for $1050, my take home was $778.24. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? To us, your feedback is everything, wed love to hear from you. Hi Gene,We recently reviewed your feedback and wanted to follow up with you. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. when do I get to use this 25 hundred dollar bag?