boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. All rights reserved. Your return arrives back at boohoo! You dont need to remember to keep your proof of postage its all digital! You've got 28 days to send something back to us from the day you receive it. Post if off! Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. 4. Just pop your items in something non see-through, sealable & waterproof. Returns via the portal are fully tracked. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Items must be unworn and unwashed with the original labels attached. You will need your order number and email/last 4 digits of your phone number. Follow the steps below: 1. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Make sure you keep your proof of postage! Product name and codes of the items you returned. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Tell us what you are returning and why :). Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Cargos, Summer Shop, This can take up to 7 days to show in your account and is dependent on your bank's processing time. Email Address The email address used to place your order. FYI } Once you have processed your return in the portal you're ready to post it off! Cargo Pants, You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. 6,240 people have already reviewed boohooMAN. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. By subscribing, you agree to receive marketing communications from boohoo by email. 4. Items must be unworn and unwashed with the original labels attached. Please return unsuitable items in its original packaging. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Your refund will be processed once we've received your unwanted items. A returns charge of 2.50 per parcel will be deducted from your refund amount. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Click here to start a return. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. You have 30 days to cancel your order because you have changed your mind. Refunds will not be given if they do not comply with our returns policy. Items must be unworn, unwashed and unused with the original labels still attached. You'll get an email once we receive your returned item. 3. How long does it take to process my return? With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. form where youll also find details on how to return your item(s). There is no returns label in my parcel, how do I return? With loads of styles landing each week and regular trend updates you can be sure to get the latest. By enabling them, you are agreeing to our. This cancellation period starts from the day after you receive your order. Make sure you keep proof of postage! You can return your item to us for a refund, and then place a new order to get the item of your choice. On dirait bien que vous nous rendez visite sur. We dont offer exchanges right now. 3 Select your preferred return option Print returns label at home or in store options. Once you have processed your return in the portal you're ready to post it off! Print returns label at home or in store options. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Just pop your items in something non see-through, sealable & waterproof. You may be liable for import and pay a custom duty charge for orders over the customs threshold. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Print off your returns label and attached it to your parcel. here, and a member of our team will look into it. Re-pack the item in its original packaging with labels and tags still attached. Vests. You can generate a returns label from our website, attach it to your parcel and then send it back to us. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Read about their experiences and share your own! 4. If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. One of our customer service agents will be more than happy to look into this for you. All InPost Lockers are in well lit, safe and secure areas with ample parking. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. We've gone paperless! Returns Policy | Returns Portal - boohooMAN https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona 1. Heasandford Industrial Estate Returns via the portal are fully tracked. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. You can cancel your contract here. 4. You can cancel your contract here. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. A typical refund will take up to 14 days + your banks handling time. We've gone paperless! Buy Now, Pay Later! The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Oversized Palm Shirt And Swims | boohooMAN USA Returns and Refunds | Boohoo A typical refund will take up to 14 days + your banks handling time. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Make sure you keep your proof of postage! 3. If your items dont make it back to us, youll need to open a dispute with the carrier. You can generate a returns label from our website, attach it to your parcel and then send it back to us. " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " Your return arrives back at boohooMAN! You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. See our, On dirait bien que vous nous rendez visite sur. The funds should appear on your bank statement within 3-5 working days (how long If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. You'll get an email once we receive your returned item. Simply return your item(s) and reorder for a replacement. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Find out how to return You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Securely attach the Parcel Connect label to your parcel covering the original delivery label. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. blocking them. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. If youre a customer in the EEA, you get 14 days to cancel your contract with us. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Items must be unworn and unwashed with the . You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). With Klarna, Clearpay, Laybuy & Zip! Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. BOOHOO PREMIER. Copyright 2022 boohoo.com. Items must be unworn and unwashed with the original labels attached. See our, On dirait bien que vous nous rendez visite sur. To see how easy it is to collect your order see our video here. Returns and Refunds - Boohoo ANZ Please wait 14 days before contacting us about your refund if you havent heard from us yet. Don't worry, if this does happen we will contact you first. item of your order). If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. weareMAN. NEW - Want a fully tracked, cost effective and convenient way to send returns? We have printer-less options too if you dont have a printer! FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. There is no returns label in my parcel, how do I return? You'll get an email once we receive your returned item. Please turn it on so that you experience this sites full capabilities. Your browser's Javascript functionality is turned off. You've got 28 days to send something back to us from the day you receive it. letter-spacing: 10px; Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Login to our returns portal. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. You can return your item to us for a refund, and then place a new order to Post if off! Product name and codes of the items you returned. Your browser's Javascript functionality is turned off. this You've got 28 days to send something back to us from the day you receive it. 4. All InPost lockers are accessible 24/7! If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. here its as easy as No packaging, no problem! We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Returns Policy | Returns Portal - boohooMAN blocking them. Items must be unworn and unwashed with the original labels attached. We've gone paperless! below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Boohooman Returns Portal - LoginWave Returns via the portal are fully tracked. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Once our checks are complete well refund your credit/debit card. I can't see the refund on my bank statement. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Returns cost $4 and you can track them as they make their way back to our US hub in New York. However, we may, in our sole discretion, offer you a longer period for returns from time to time. Baggy Jeans, Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! 3. Jeans, Returns are FREE for premier customers. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. With just one click you can reduce the energy used by this website. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Pierced jewellery cannot be returned for health and hygiene reasons. You can unsubscribe at any point. Make sure you keep proof of postage! *Extra 10% discount sent via email to new subscribers only. *Extra 10% discount sent via email to new subscribers only. parcel to be delivered back to our warehouse and processed. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. Boohooman Returns Portal. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. 1. Returns cost $4 and you can track them as they make their way back to our US hub in New York. If you decide to keep one of the items, you need to pay for delivery. Once you have processed your return in the portal you're ready to post it off! You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Refunds will not be given if they do not comply with our returns policy. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. 90z Revival, Once you have processed your return in the portal you're ready to post it off! Swim Shorts, Once you have processed your return in the portal you're ready to post it off. Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. 1. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. Log onto our portal here. Your browser's Javascript functionality is turned off. There is no returns label in my parcel, how do I return? You will need your order number and email/last 4 digits of your phone number. We dont offer exchanges right now. You'll get an email once we receive your returned item. Please turn it on so that you experience this sites full capabilities. Unfortunately we don't offer an exchange facility. Whether you're on website or app, just flip the switch! All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. boohoo Returns Portal | How To Return | boohoo UK *Extra 10% discount sent via email to new subscribers only. Print returns label at home or in store options. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Boohoo MAN US Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. This does not affect your statutory rights. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Graphic Tees. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com #betheMAN. We've gone paperless! If youre a customer in the EEA, you have 28 days to cancel your contract with us. Shorts, For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. On receiving your return the next step is for us to check the item(s). Were really sorry to hear that youve received an item thats not in perfect condition. warehouse, and again when we have processed your refund. It takes up to 24 hours from your return being processed by us for your invoice to be updated. Repack your items (These need to be unworn/unwashed/unused and with original tags). Your refund will be processed once we've received your unwanted items. Copyright 2022 boohoo.com. depends on your card issuer). Whether you're on website or app, just flip the switch! By subscribing, you agree to receive marketing communications from boohoo by email. Returns are an extreme hassle to deal with. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. If you have any questions about extending your invoice, please contact Klarna. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Please return unsuitable items in its original packaging. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Login to our returns portal by clicking the Start a Return button. *Extra 10% discount sent via email to new subscribers only. We're sorry to hear that you've received an incorrect or faulty item. Your return arrives back at boohooMAN! You may be liable for import and pay a custom duty charge for orders over the customs threshold. Om van de volgende voordelen te genieten. With loads of styles landing each week and regular trend updates you can be sure to get the latest. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. We're sorry to hear that you've received an incorrect or faulty item. Returns Policy at boohoo.com 5. Post if off! Returns via the portal are fully tracked. Jeans, Make sure you keep proof of postage! Refunds will not be given if they do not comply with our returns policy. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? 2. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Follow the steps below: 1. Hoodies. 3. APP EXCLUSIVE - 25% OFF ALMOST EVERYTHING!*. Widow Hill Road 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. 90z Revival, If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. 2. This can take up to 7 days to show in your account and is dependent on your bank's processing time. Please turn it on so that you experience this sites full capabilities. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. Youll need to write to us with notice of your cancellation just fill out It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your You will need your order number and email/last 4 digits of your phone number. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. You've got 28 days to send something back to us from the day you receive it. What should I do if I receive an incorrect or faulty item? weareMAN. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Please return unsuitable items in its original packaging. No packaging, no problem! US returns are simple and low cost. Returns are FREE for premier customers. If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. 2. Simply return your item(s) and reorder for a replacement. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. BB10 2BQ. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Location. Simply return your item(s) and reorder for a replacement. Your refund will be processed once we've received your unwanted items. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Sites-boohoo-EU-Site Returns and Refunds - Boohoo NA OUR RETURNS POLICY. If you decide to keep one of the items, you need to pay for delivery. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Select your preferred return option (Print returns label at home or in store options). By enabling them, you are agreeing to our. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Unfortunately we don't offer an exchange facility. You don't need to remember to keep your proof of postage - it's all digital! For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Keep your certificate of postage safe as you will need this as your proof of return. 3. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. 3. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. You may be liable for import and pay a custom duty charge for orders over the customs threshold. You can do this by filling out the form on our Customer Service Hub Make sure you keep your proof of postage! All rights reserved. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled.